Effective Date: [CONFIRM — date of publishing]
Last Updated: [CONFIRM]
Shree Gurubhog, operated by SGB Food Products Private Limited (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website shreegurubhog.com (the “Website”), how we use it, and the choices you have. Please read it carefully.
By using our Website or contacting us through it, you agree to the practices described in this policy.
1. Information We Collect
We only collect information that helps us respond to your enquiries and serve you better. This may include:
- Information you provide directly — such as your name, phone or WhatsApp number, email address, and any message or product details you send us through our contact/enquiry form or via WhatsApp.
- Information collected automatically — such as your IP address, browser type, device information, and pages visited. This is collected through cookies and analytics tools to help us understand how our Website is used.
We do not collect payment or bank details through this Website, as we do not process online transactions here. All orders and enquiries are handled directly via WhatsApp, phone, or email.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide product information.
- Process and follow up on orders placed through WhatsApp, phone, or email.
- Improve our Website, products, and customer service.
- Send you updates or offers only if you have chosen to receive them.
- Comply with applicable legal and regulatory requirements.
We will never use your information for purposes unrelated to those listed above without your consent.
3. Cookies and Analytics
Our Website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour and improve your experience. Cookies are small files stored on your device. You can disable cookies through your browser settings, though some parts of the Website may not function properly if you do.
[CONFIRM with client whether Google Analytics / Meta Pixel is used — if yes, this stays; if no, we can simplify this section.]
4. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information. We may share information only:
- With trusted service providers who help us operate our Website or business, under confidentiality obligations.
- When required by law, legal process, or a valid request from a government authority.
5. Data Security
We follow reasonable security practices and procedures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal requirements.
- Withdraw consent for communications at any time.
To exercise any of these rights, please contact us using the details below.
7. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details of our Grievance Officer are:
- Name: [CONFIRM — name]
- Email: [CONFIRM — e.g. info@shreegurubhog.com]
- Address: 42–44, Balaji Industrial Estate, bh. King Corner, Palsana, Surat, Gujarat
We will acknowledge and address grievances within the timelines prescribed under applicable law.
8. Children’s Privacy
Our Website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please reach us at:
- SGB Food Products Private Limited (Shree Gurubhog)
- 📍 42–44, Balaji Industrial Estate, bh. King Corner, Palsana, Surat, Gujarat
- 📞 +91 95125 00451
- ✉️ info@shreegurubhog.com
